We only keep your information during the time required by law or for the purpose for which it was collected. You can visit the website without providing any personal information. When visiting the website, you will always be anonymous unless you have an account on the website and log in with your username and password.
1. Purpose and scope of information collection
- In order to use our services, Customers may have to register an account and provide some information such as email, full name, phone number, date of birth and address and some information other. This part of the registration procedure is intended to help us determine the payment and delivery exactly for the recipient. You may choose not to provide us with certain information, but you will not be able to enjoy some of the features that our features provide.
- We also store any information you enter on the website or send it to us. Such information will be used for the purpose of responding to customers' requests, giving appropriate suggestions for each customer when shopping at clara.vn, improving the quality of goods and services and communication. with you when needed.
In addition, transaction information includes: purchase history, transaction value, shipping and payment methods that we store to solve problems that may arise later.
2. Scope of information usage
- The information collected above will be used for one or all of the following purposes:
Delivered to customers who bought at clara.vn
Notice of delivery and customer support
Provide information related to the product
Process orders and provide services and information through our website upon your request
In addition, we will use the information you provide to support customer account management; confirm and perform financial transactions related to your online payments; check download data from our website; improve the look and / or content of site pages and customize it to make it easier to use; identify website visitors; research on user demographics; send you information that we think will be useful or requested by you, including information about products and services, provided you agree not to object to being contacted for the above purposes. .
- We may share your name and address for our courier service or supplier to deliver to you.
When you register as a member on the clara.vn website, we will also use your personal information to send promotional / marketing information. You may cancel receiving such information at any time by using the unsubscribe function in the advertising notices.
Payments made by you through the website will be processed by our company. You must provide us or our agent or website with accurate information and always update information and let us know if there is a change.
Your order details will be stored by us but for security reasons, you cannot request that information from us. However, you can check that information by logging into your own account on the website. You need to ensure that information is accessed in a confidential manner and does not disclose to an unauthorized third party. We will not be responsible for misuse of passwords unless it is our fault.
We also store any information you enter on the website or send it to clara.vn. Such information will be used for the purpose of responding to customers' requests, giving appropriate suggestions for each customer when purchasing goods at clara.vn, improving the quality of goods and services and contacts. with you when needed.
In addition, transaction information including: purchase history, transaction value, shipping method and payment are also stored by clara.vn to solve problems that may arise later.
- We will not share customer information except in the following specific cases:
To protect clara.vn and other third parties: We only release account information and other personal information when we are confident that the submission of such information is in accordance with the law and the protection of rights. , property of service users, clara.vn and other third parties.
3. Time to store information
We will store the personal information provided by the Customer on our internal systems in the course of providing services to the Customer or until the purpose of the collection is completed or when the Customer loves. request cancellation of the information provided.
4. Commitment to protecting personal information of customers
- Clara.vn will protect customer information during data transfer by encrypting the information you enter.
- One important thing for customers is to protect yourself from access to password information when you share a computer with multiple people. Once there, you must be sure to exit the account after using our service.
- Customers should not exchange their payment and delivery information for another third party to avoid information leakage. When using a computer with multiple people, please exit the account whenever you are not using our Web service to protect your password information yourself.
- In addition, customers absolutely must not use any form to interfere with the system or alter the data structure. clara.vn prohibits the distribution, dissemination or encouragement of any activity to interfere, sabotage or infiltrate data of the website system. Any violation will be deprived of all rights and will be prosecuted before the law if necessary. All your information at the system will be kept confidential by us but in the case of the law required, we are required to provide this information to law enforcement agencies.
- Our customer information security policy is only applied at clara.vn. It does not include or relate to other third parties placing advertisements or having links at us hanoi.vn. We recommend that you consult and clearly distinguish the differences in customer information privacy policies of these websites.
5. Change security policy
6. Contact information